Swearingen - Langlade Memorial Hospital

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Langlade Memorial Hospital, Antigo, WI

Howard Graves
RIS Coordinator

“The Swearingen difference is in their commitment to customer satisfaction, from software development to field support. The support staff includes former radiology managers and techs. They've walked in your shoes. They relate to your problems.

For example, our hospital recently upgraded the main interface engine. The installers were struggling to get things to run smoothly. A call went out to Swearingen support for help with the problem.

Swearingen's support specialist answered, 'Let's not worry about what they're doing wrong. Let's get you up and running.' She then stepped in and fixed another vendor's mess without any of the expected blame game.”

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