RISynergy
The RIS that easily
adapts to your need
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Caring for Your Needs 
"I WANT TO KNOW THAT I WILL BE TAKEN CARE OF..."
With Swearingen, you will. All support staff is out of our Houston, Texas Corporate Office, not across the pond reading a technical manual. In most cases, we solve your issues while talking the problem through over the phone. In addition, we can also resolve issues by VPN or by dialing directly into your system by modem…But know this, your needs will be answered and issues resolved promptly; we have built our entire business model around this principal – The Customer Comes First!
“I WANT TO TALK TO SOMEONE WHO KNOWS MY SOFTWARE, AND THE ISSUES AROUND MY ENVIRONMENT." RISynergy is all we do, and as the Best of Breed vendor, interfaces and integrations with other systems are paramount to your success. Our support experts all have a background in Radiology, were long time users of our software, and have developed critical knowledge around all of our interfaces and other peripheral environments.
“I WANT TO TALK NOW, NOT LATER."
Our support specialists are available for standard phone support from 7 AM to 7:00 p.m. Central Time seven days a week, excluding holidays. 24x7 support is also fully available if you feel your facility requires that additional coverage.
“I WANT TO TALK TO SOMEONE WHO KNOWS RADIOLOGY."
Since our support specialists are former radiology managers and RTs, they're familiar with many of the issues you face, and understand how critical it is to solve your problem and solve it fast.
“I WANT TO KNOW THAT YOU MEAN WHAT YOU SAY."
And we want you to KNOW this is true. Our representative will be happy to provide you a listing of all of our customers so you can pick who you talk too, not just a pre-scripted group of users who receive extra benefits. Please call them all and ask about our support.
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